Unlike other providers your price will NEVER increase with us. Your renewal will always be the same price you paid when you first signed up with us minus any coupon codes. Locked in pricing is just one of the many benefits of hosting with us.
How long does it take to setup the web hosting account?
Once you have placed the order and made the payment for the domain name / web hosting account, the setup will be initiated right away. You will recieve all account information through email after setup is completed.
What if my I reach my resources limit?
Well, you won't be able to make changes to your website or receive e-mails until storage is either freed or more becomes availble by upgrading your hosting package. We will always inform you if your space use exceeds 80%.
Do you offer a ONE TIME DISCOUNT like other hosting provider?
We are the only company that offers you a Discount for Life! Your plan renewal fee will be the same as your initial plan price! We make sure that you enjoy the low prices as long as you stay with us. No hidden fees, no price changes.
What is your Money Back Policy?
Try us and love us, or get a refund within 30 days of signing up. Your satisfaction is our top priority. So what are you waiting for? Hurry and approach us today to avail our best hosting services for your web page.
How long does it take to activate my account after payment?
You will receive the immediate access of your hosting services as soon as the payment has been passed.
Do you also offer Windows Hosting Plans?
We offer both Linux, and Windows shared web hosting plans. In addition if you outgrow your hosting needs - we offer VPS, and Dedicated Cloud servers and custom business solutions which will take your business to the next level.
Can I upgrade my hosting plan at a later stage?
Yes, you can switch between hosting plans at any time and our prices are pro-rated meaning you simply pay the difference of the new plan. Upgrades are instant between shared hosting plans and there is no downtime.
How does the 1-click installer work?
All plans include Softaculous which is a 1-click installer for over 360 open-source scripts. Popular scripts include WordPress, Joomla, OpenCart, PrestaShop, Drupal and tons more!
Do you offer a website builder with templates?
Yes! Our easy site builder comes with over 700 templates in various categories. Templates are mobile-ready and designed to make launching your website a breeze.
How will I know if I reach my usage limit?
We monitor disk usage and will contact customers if they hit this limit to offer alternative hosting solutions.
You've mentioned Unlimited eMail account, is that True?
You can create an unlimited number of email addresses. Your total email account size cannot exceed 50GB on our shared hosting plans. This is a combines total for ALL email addresses inside your cPanel hosting account. On our VPS and dedicated servers there are no restrictions as your limitations would be based on the plan you choose.
Do I Really Need Backup Service? How Do I Request A Restore?
It is ALWAYS important to have a reliable backup of your website. With this service your website will be backed up entirely without you having to do any work. In the event you need a restore we can do it within minutes! No hassles and knowing your website is backed up securely is priceless! Simply submit a support ticket and tell us which files/folders/database to restore or confirm if you want your entire account restored.
How long would I need to wait for technical support?
In most cases we respond to support tickets within the hour, but this varies depending on the complexity of the issue. In some cases a senior administrator may need to investigate the issue which may take a little longer.
